NO SDL

NO SDL

 
If you have a [NO SDL] file error, you can fix this by cleaning your steam cloud, to do this follow these steps. 
 
1. Find CtA: Gates of Hell in your steam library 
2. Right click and select properties. 
3. Select launch options and enter exactly as follows 
-reset_cloud_profiles 
 
4. Now locate Documents / My Games / Gates of Hell 
5. You will see a profiles folder, rename this folder to anything you would like i.e. profile2 
6. Launch the game. 
 
Not seeing Gates of Hell under My Games folder? Follow the steps here. 
 
In some cases the CtA: GOH game folder will be located in the local app data section. 
 
You can locate this by opening the windows cmd prompt window and typing 

echo %localappdata%

 
Then follow steps 5 & 6 
 
Copy the path that is displayed (should look similar to this) 

C:\Users\username\AppData\Local\

Error 51

Error 51

 
This is related to an anti virus blocking the application from launching, more information is available here. 
https://support.steampowered.com/kb_article.php?ref=2235-YXVB-8261 
 
 

DirectX Error

DirectX 10 Error

 
The game requires DirectX 10 and a graphics card that is suitable for DirectX 10 applications, if you are receiving errors in regards to this make sure your graphics card model meets these standards. You can also try installing driver updates from your graphics card providers website. 
 
 

Black Screen

Black Screen

 
This is generally caused by an outdated graphics card driver or a graphics card that does not meet system requirements. 
 
 

Game Launches / Closes

Game launches, closes

 
Locate your game install folder, generally located 

C:\Program Files (x86)\Steam\SteamApps\common

Launch the game exe from there. 
 
 

DLL Errors

.DLL Errors

 
api-ms-win-crt-runtime-l1-1-0.dll is missing 
MSVCR110.dll is missing 
Make sure you have your windows fully updated. 
Locate and run vcredist x86 in your commonredist folder located inside of your game install location. 
C:\Program Files (x86)\Steam\SteamApps\common 
 
 

Others

Admin Privledges

 
Some systems require administrative rights to run the game, if you are having problems please try to run the game as admin. 
 

Non-listed Issues

 
There are some issues that are not covered, but here is a good way to make sure everything is up to standards. Only follow these steps if you have covered everything else. 
 
1. Locate your files under Documents / My Games 
– Rename the folder ‘this will save your previous saved games so you can recover them at a future date’ 
 
2. In steam select the game, properties, and disable the steam cloud. 
 
3. Locate the steam workshop and unsubscribe from all mods. 
– Most errors originate from mods that are out of date or conflict with one another. 
 
4. Manually delete the game files located in your steam install folder 
C:\Program Files (x86)\Steam\SteamApps\common 
 
5. If it says the game is still installed on steam, uninstall it through steam. 
 
6. Reinstall the game, do not download any mods and attempt to play. 
 
 

Contact Us

 
This guide is going to be updated as more issues are presented. If you are having trouble be sure to follow the steps slowly and carefully. 
 
If it is still an issue after following these steps please email

[email protected]

Please include screenshots of the error, what steps you have taken, and provide any additional details you can think of. 
 

Here we come to an end for Call to Arms – Gates of Hell: Ostfront CtA Gates of Hell: Ostfront Troubleshooting hope you enjoy it. If you think we forget something to include or we should make an update to the post let us know via comment, and we will fix it asap! Thanks and have a great day!