Understanding the problem.
First of all, you should find out where the problem actually comes from. Is it your graphics card? Do you have memory interruptions? Have you gone through the standard steps of Psyonix and its new friends? Do you even have the minimum requirements for Rocket League? Drivers up to date? And what about your Windows? What is your system running on: XP, Vista, 7, 8 or 10?
This guide specifically addresses the random crashes in Rocket League.
I really tried an abnormal amount of things and apparently just nothing worked anymore. Until I came across a stone old article that generally goes into why games often crashed on computers back in the day. I ask you not to post “trading requests” in chat, this guide is meant to help people and not get on people’s nuts.
I had about 5 months to deal with the problem and I am actually sure that I have found the problem. It has something to do with Windows 10. (I honestly don’t know if it also helps with Windows 7/8 etc.) Of course, all this can not be said with 100% certainty. There are many triggers for abortions. For example, overclocking, antivirus/malware etc programs, poor computer performance and more.
When did the problems start?
For me, the problems occurred almost simultaneously with the new update from Epic games. Since that time I had almost permanent problems with crashes. I could not play for 5 minutes without Rocket League crashing. No error message and in the log is simply nothing useful (at least for me), which is due to the problem. Psyonix needs several days/weeks to respond at all. And of course what do you get as an answer? Of course, this standard crap from the Internet, which you have already read and tried 20,000 times. Support is not really capitalized at Psyonix anyway. And you don’t even need to contact Epic Games! When I tried, they told me to contact Psyonix directly because they don’t distribute Rocket League. (They only offer it on the platform).
But to the point:
If you recognize your problems here, you’re in the right place.
- Crashes appear completely randomly (every 5-10 minutes)
- You do not get an error message
- It makes no difference if high or low settings
- Even while you are in the menu
- You have already followed the standard procedure
- You have the minimum requirement
- It crashes on Steam and Epic games
- Graphics card, sound card and chipset drivers are up to date
- You are using Windows 10 with the latest drivers (I’ll come back to it)
All steps to update Windows (Important)
First of all, you should determine which version of Windows you actually have. To find out, just follow these steps:
Find operating system info in Windows 10
Select the Start button > Settings > System > About . Under Device specifications > System type, see if you’re running a 32-bit or 64-bit version of Windows. Under Windows specifications, check which edition and version of Windows your device is running.
This is what it should look like:
Edition Windows 10 Pro
Version 20H2 (Important) ← (This is the version you need to continue here.)
Installed on XX.XX.XXXX
Operating system build XXXXX.XXX
Performance Windows Feature Experience Pack 120.2212.551.0
Depending on the settings of your system, Windows may not be able to update itself and may be stuck in an old version of Windows. That’s why you have to do it yourself now. Fortunately, Windows offers a tool that addresses this problem.
The tool will help you to install the 20H2 update on your system. (If it is not already installed) The installation and download will take a little time. I have a pretty good computer +250k connection and for me it took about 60-70 minutes.
After installing the new update (20H2), you should check for updates again. Normally there should be two new updates:
*- C++ 2005 Redistributable Windows 10
*- .NET Framework 4.8 (higher or possibly lower. Always depends on the system)
When you’re done, we’ll have the most tedious part behind us.
If the update does not help…
If you are still having problems with Rocket League, I have found the ultimate solution. Hidden deep within Windows, there seem to be corrupt files that are extremely important for Rocket League to run properly. It’s just a few moves that will get you closer to your problem.
It is important here that you have admin rights on your computer. If this is not the case (e.g. through parental control etc.) you will not get anywhere here. Because the commands need admin rights.
How to Scan and Fix Corrupted Files in Windows 10 with PowerShell (NOT CMD)
While Windows 10, and Windows in general, may have its fair share of issues, there are many built-in tools to help you troubleshoot and solve them. Most consumers rely on guides like ours to learn the ins and outs of Windows, including solving issues themselves.
One way to troubleshoot a variety of Windows issues is to scan the system and fix corrupted files. This can help all sorts of issues, such as a slow system, sudden power failures, and system crashes.
Let’s look at how to scan and fix corrupted system files in Windows 10 to save you time, energy, and frustration with your PC.
Scan your PC for corrupt files
Launch the CMD interface using PowerShell. It is important to note that you must do this as an administrator. Without it you will not get anywhere. To do this, simply open the hidden Windows window using the “Windows+X” combination and click on PowerShell (Administrator). Of course, this requires the 20H2 update from OCT 2020. Without the update, I cannot guarantee functionality.
Once the PowerShell window (As Admin) is opened, enter the following commands:
“sfc /scannow” (without quotation marks)
If this first scan finds any issues, Windows will attempt to fix them. If Windows can’t fix them, it’ll alert you that further research is needed.
From there, you’ll need to run a DISM scan. You can do that with the following command:
“dism /online /cleanup-image /restorehealth” (without quotation marks)
This scan takes some time and may get stuck at several points, typically around the 20 percent mark. Let it run until completion. If the DISM scan finds any corrupt system files, Windows will attempt to fix them and give you a progress report at the end.
This should actually have fixed your problems with Rocket League. If you still have problems, post a comment with a detailed (please not too long and no logs) description of the problem.
Request & Helpful links
A quick request:
If your problem is solved, please mention it so that other players get the motivation to follow these steps as well.
Stay healthy and look out for each other.
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